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Legal

Data & Account Deletion

Effective September 7, 2026

This page is maintained by Dear Momma so you always know how to remove your account and personal data.

Delete from inside the app

  1. Open the Dear Momma app and sign in.
  2. Go to Account (tap your avatar in the top right).
  3. Scroll to Delete account.
  4. Confirm. Your account and personal data are queued for deletion immediately.

Delete by email

If you cannot access the app, email hello@dearmomma.com from the address associated with your account and include the subject line Delete my Dear Momma account. We will confirm your request and begin the 30-day restoration grace period described below.

Remove a community or professional sign-up

If you joined as a professional or signed up for community updates and want to be removed, email hello@dearmomma.com with the email address you used. These records are removed within 7 days.

What is deleted

  • Your profile and authentication record.
  • Your baby and mother tracking entries.
  • Uploaded photos and files.
  • Any community or professional sign-up record.

Aggregated, de-identified analytics that cannot be linked back to you may be retained. Records we are legally required to keep (for example, receipts for tax purposes) are retained for the required period and then deleted.

Deletion timing and backups

After you request account deletion, a 30-day grace period allows you to ask us to restore your account. After that period, deletion from active systems begins and cannot be reversed. Residual copies may remain temporarily in encrypted backups, security logs, legal records, and disaster-recovery systems until their ordinary retention cycles expire.

Contact

Questions or trouble deleting? hello@dearmomma.com.