Terms of Service

Dear Momma is a connected care companion that helps mothers, parents, and trusted helpers coordinate care, track baby and mom-related routines, and make support easier to ask for and provide.

The Service is offered to users located in the United States. We are continually improving the Service, and as we do:

• Features may be incomplete, unavailable, inaccurate, delayed, interrupted, or changed without notice.
• We may add, remove, modify, pause, replace, or discontinue features.
• Roles, permissions, workflows, AI features, data processing methods, integrations, support tools, and access benefits may change.
• Data may be migrated, corrected, removed, reset, reprocessed, de-identified, aggregated, analyzed, or otherwise modified as part of support, improvement, product development, safety, security, legal compliance, platform compliance, or partner compliance.
• We may use feedback, bug reports, suggestions, survey responses, interviews, support requests, usage activity, care data, Product Data, Derived Data, Aggregated Data, and De-Identified Data to operate, improve, train, evaluate, support, develop, and commercialize the Service, subject to applicable law, platform rules, partner terms, user permissions, and any integration-specific restrictions.

We will make reasonable efforts to protect user data and maintain the Service, but you understand that the Service may contain errors, interruptions, inaccuracies, data issues, or unexpected behavior.

Dear Momma is available only to users located in the United States.

By using the Service, you represent that you are located in the United States and will not use the Service from outside the United States.

You must be at least 18 years old to create an account, accept an invitation, or use the Service as a mom, parent, guardian, household administrator, partner, helper, viewer, caregiver, or other user.

By using the Service, you represent that:

• You are at least 18 years old.
• You are legally able to agree to these Terms.
• You are located in the United States.
• The information you provide is accurate to the best of your knowledge.
• You have the right to create, access, enter information into, connect integrations to, import data into, export data from, or participate in the household, child profile, care records, support network, or village you use within the Service.
• You will use the Service only for lawful and appropriate purposes.

Dear Momma is not intended for children to create their own accounts. Children and babies may be the subject of care records, but they are not intended to be account holders.

Dear Momma helps users record, organize, process, analyze, and share care-related information, including baby care logs, mom support information, household routines, helper access, support requests, timeline reports, notes, reminders, feedback, integration data, AI-assisted summaries, AI-assisted insights, and related content.

The Service may allow users to track information related to a baby, child, mother, parent, or caregiver, including feeding, diapers, sleep, pumping, mood, recovery, symptoms, medication, pain, postpartum experiences, mental health check-ins, self-care, support needs, menstrual cycles, fertility, ovulation, conception, pregnancy-related information, nursing, lactation, body temperature, basal body temperature, wearable-derived data, device-derived data, integration-derived data, household activity, helper activity, care notes, and other care-related information.

The Service is intended to support care coordination, organization, reflection, communication, and emotional support. It is not a medical device, healthcare provider, emergency service, mental health provider, lactation consultant, pediatric care provider, fertility provider, legal advisor, custody advisor, or substitute for professional advice.

Dear Momma may allow you to enter, upload, generate, process, import, export, or share sensitive information about yourself, your baby, your child, your household, your support network, your care routines, your postpartum experience, your reproductive-health-adjacent information, and optional integrations you choose to connect.

This may include information about feeding, diapers, sleep, pumping, medication, symptoms, pain, recovery, mood, mental health check-ins, postpartum experiences, self-care, support needs, household routines, helper activity, care notes, menstrual cycles, fertility, ovulation, conception, pregnancy, nursing, lactation, milk supply, body temperature, basal body temperature, wearable data, device data, third-party health integration data, and other family or care-related information.

Dear Momma is not a medical device and is not intended to diagnose, treat, cure, prevent, monitor, or manage any disease, medical condition, mental health condition, pregnancy condition, postpartum condition, infant condition, feeding condition, fertility condition, reproductive health condition, contraception need, emergency situation, or safety condition.

Dear Momma is not intended to create, maintain, or replace official medical records, patient health records, pediatric records, medication records, fertility records, reproductive health records, mental health records, custody records, legal records, emergency records, or professional care records.

You are responsible for deciding what information to enter into the Service, what integrations to connect, what information to import, and who to invite into your household or village. Information you enter, import, or authorize may be processed by Dear Momma and third-party service providers, including AI service providers, and may be visible to other users in your household or village depending on roles, permissions, invitations, features, and settings.

You should not enter information into Dear Momma, connect an integration, import data, export data, or invite another person to access your household or village unless you are comfortable with that information being processed and shared as described in these Terms, our Privacy Policy, and any applicable Data Usage & Consent notice.

Dear Momma does not provide medical advice, diagnosis, treatment, emergency response, mental health care, lactation care, pediatric care, fertility care, reproductive health care, legal advice, custody advice, or professional healthcare services.

Information shown in the Service may include care logs, reminders, routines, support prompts, affirmations, summaries, patterns, guidance, insights, educational content, AI-assisted outputs, integration data, wearable-derived information, or helper-generated information. This information is for general organization and support purposes only.

Dear Momma is not intended to diagnose, predict, confirm, treat, prevent, or manage fertility, infertility, pregnancy, ovulation, contraception, reproductive health conditions, postpartum conditions, infant conditions, or any medical condition.

You should always consult qualified professionals, including your doctor, pediatrician, mental health provider, lactation consultant, fertility specialist, reproductive health provider, midwife, nurse, emergency services, attorney, or other appropriate professional, for medical, mental health, feeding, postpartum, fertility, reproductive health, infant safety, custody, legal, or emergency concerns.

Do not ignore, delay, or avoid professional care because of information provided by Dear Momma.

You are responsible for evaluating any information provided through the Service before relying on it for caregiving, medical, household, fertility, lactation, reproductive health, legal, safety, emotional support, or other decisions.

Dear Momma is not monitored for emergencies and should not be used to request urgent help.

If you believe that you, your baby, your child, or someone else may be experiencing a medical emergency, mental health crisis, self-harm risk, harm-to-others risk, domestic violence situation, infant safety concern, postpartum crisis, feeding emergency, breathing concern, allergic reaction, dehydration concern, fever concern, medication concern, pregnancy concern, reproductive health emergency, or any other urgent safety issue, call emergency services or contact a qualified crisis, safety, or healthcare provider immediately.

The Service is not a substitute for emergency services, crisis hotlines, medical care, child safety resources, legal support, custody support, domestic violence support, or in-person help.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You agree to:

• Provide accurate account information.
• Keep your login information secure.
• Not share your account credentials with others.
• Promptly notify us if you believe your account has been accessed without permission.
• Use appropriate security settings on your device.
• Use reasonable device-level protections, such as a passcode, biometric lock, or similar security feature.
• Keep your contact information current.
• Monitor your account for unauthorized activity.

Because Dear Momma may contain sensitive mom, baby, household, reproductive-health-adjacent, fertility-related, nursing-related, lactation-related, wearable-derived, integration-derived, health-adjacent, and support information, you are responsible for protecting the devices and accounts you use to access the Service.

We are not responsible for unauthorized access caused by your failure to protect your device, password, account, login credentials, household invitations, integration permissions, connected devices, or device-level access.

Dear Momma allows users to create or join households, child profiles, and support networks, which may include mothers, parents, partners, family members, friends, caregivers, or other trusted helpers.

User roles may include:

• Mom
• Partner
• Helper
• Admin
• Viewer

Roles, permissions, and access levels may change as we improve the Service.

Depending on your role and permissions, users in a household or village may be able to view, add, edit, process, receive, or interact with information about care logs, child profiles, mom support information, notes, reminders, support requests, mood, recovery, symptoms, medication, pumping, sleep, pain, postpartum information, fertility information, cycle information, nursing information, lactation information, wearable-derived data, integration data, mental health check-ins, helper responses, AI-assisted outputs, and related household activity.

You are responsible for inviting only people you trust. Before inviting someone, you should understand that they may be able to see sensitive information about you, your child, your household, your routines, your support needs, your health-related information, your reproductive-health-adjacent information, your family situation, or your care patterns.

We may provide tools to modify or revoke access. However, removing a person’s access may not remove information they already saw, downloaded, copied, remembered, saved, photographed, shared, exported, processed, or otherwise accessed while they had permission.

Dear Momma does not verify the accuracy of information users submit, import, authorize, or generate through the Service.

We do not verify identity, parenting status, custody rights, guardianship, caregiving authority, household relationships, family relationships, medical information, health information, reproductive health information, fertility information, cycle information, nursing information, lactation information, wearable-derived data, device-derived data, integration-derived data, child information, care logs, support requests, symptoms, medication entries, mood entries, mental health check-ins, helper notes, AI-assisted outputs, or other user-submitted or user-authorized information.

The Service assumes that users provide, authorize, import, and share information accurately and appropriately for their own benefit and for the benefit of their household or village.

You are responsible for reviewing and verifying the accuracy, completeness, and currentness of information entered into, imported into, generated by, or displayed in Dear Momma before relying on it for caregiving, medical, household, fertility, lactation, legal, safety, support, or other decisions.

You are responsible for ensuring that your use of the Service, your invitations, your integration connections, your imports and exports, and your sharing of information comply with applicable laws, court orders, custody agreements, parenting plans, family arrangements, platform rules, partner terms, and third-party rights.

Dear Momma is not responsible for resolving disputes between parents, guardians, partners, household members, helpers, caregivers, or other users.

“User Content” means information, content, or data that you or members of your household or village submit, upload, enter, import, share, create, authorize, or make available through the Service. User Content may include baby care logs, mom-related logs, feeding entries, diaper entries, sleep entries, pumping entries, medication entries, symptom entries, pain entries, mood entries, recovery entries, mental health check-ins, self-care information, fertility information, cycle information, temperature information, nursing information, lactation information, wearable-derived information, device-derived information, integration-derived information, notes, milestones, reminders, support requests, helper responses, messages, photos, feedback, bug reports, survey responses, and other information.

You retain ownership of your User Content, subject to the rights and licenses granted to Dear Momma in these Terms.

“Product Data” means data, metadata, usage information, event data, system data, analytics, patterns, signals, classifications, tags, inferences, summaries, outputs, performance information, and other information created, generated, inferred, derived, or produced through your access to or use of the Service, including through the processing of User Content.

“Derived Data” means data, insights, patterns, summaries, classifications, recommendations, analytics, outputs, model inputs, model outputs, embeddings, features, weights, statistics, benchmarks, improvements, and other information or materials created, generated, inferred, trained, derived, or developed from or through User Content, Product Data, usage activity, feedback, integrations, imports, exports, or operation of the Service.

“Aggregated Data” means data that has been combined with other data and does not identify you, your child, your household, or another individual.

“De-Identified Data” means data that has been processed so that it does not identify you, your child, your household, or another individual and is not reasonably linkable to you, your child, your household, or another individual using reasonable means.

Dear Momma owns the Service, Product Data, Derived Data, Aggregated Data, De-Identified Data, analytics, insights, models, model outputs, model improvements, product improvements, workflows, summaries, recommendations, benchmarks, patterns, and other materials created, generated, trained, inferred, or developed by or for Dear Momma through the operation, analysis, improvement, or development of the Service, except to the extent such ownership is prohibited by applicable law, platform rules, partner terms, or integration-specific restrictions.

You grant Dear Momma a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, transferable license to host, store, copy, process, transmit, display, share within your household or village according to available permissions, analyze, classify, summarize, transform, de-identify, aggregate, train on, test with, evaluate, improve, commercialize, and otherwise use your User Content and Product Data to provide, maintain, secure, support, personalize, analyze, improve, train, test, develop, and commercialize the Service and related Dear Momma products, features, models, systems, and services, subject to applicable law, platform rules, partner terms, user permissions, and any integration-specific restrictions.

This license includes the right to use User Content and Product Data with third-party service providers, including AI service providers, cloud providers, analytics providers, customer support providers, security providers, automation providers, communication providers, integration providers, and other vendors that help us provide, maintain, secure, support, improve, train, test, evaluate, or develop the Service, subject to applicable law, platform rules, partner terms, user permissions, and any integration-specific restrictions.

Dear Momma may use User Content, Product Data, Derived Data, Aggregated Data, and De-Identified Data to identify patterns, provide guidance, generate summaries, create affirmations, suggest support actions, process data, improve workflows, train or improve AI models, test AI systems, evaluate model performance, improve safety, develop new features, and improve Dear Momma’s products and services, subject to applicable law, platform rules, partner terms, user permissions, and any integration-specific restrictions.

You understand and agree that Dear Momma may use your data to train, tune, test, evaluate, or improve AI models and related systems, subject to applicable law, platform rules, partner terms, user permissions, and any integration-specific restrictions. You also understand that models, model outputs, model improvements, embeddings, features, weights, aggregated statistics, derived insights, benchmarks, workflows, product improvements, and other outputs developed from or through such processing may not be capable of being identified to you or deleted on an individual-user basis.

If you delete your account or request deletion of your personal information, Dear Momma will delete or de-identify personal information as described in our Privacy Policy and as required by applicable law. However, deletion of personal information does not require Dear Momma to delete, reverse, unwind, or modify Aggregated Data, De-Identified Data, Product Data, Derived Data, model outputs, model weights, model improvements, product improvements, analytics, insights, benchmarks, internal records, backup records, security logs, legal records, or other information that Dear Momma is permitted or required to retain under these Terms, our Privacy Policy, technical limitations, contractual obligations, platform rules, partner terms, integration-specific restrictions, or applicable law.

Dear Momma will not attempt to re-identify De-Identified Data except as permitted by law, such as to test whether de-identification methods are effective, maintain security, comply with legal obligations, enforce these Terms, protect users, or improve privacy and safety controls.

Dear Momma may use artificial intelligence, machine learning, algorithms, automated systems, or similar tools to operate, support, analyze, improve, train, test, evaluate, and develop the Service.

These tools may be used to identify patterns, provide guidance, generate summaries, create affirmations, suggest support actions, process user data, review feedback, improve workflows, support customer service, detect issues, personalize the Service, improve safety, develop new features, and improve Dear Momma’s products, models, and systems.

By using the Service, you acknowledge and agree that your User Content, Product Data, and other information may be processed by Dear Momma and third-party service providers, including AI service providers. You also acknowledge and agree that your data may be used to train, tune, test, evaluate, and improve AI models and related systems used by or for Dear Momma, subject to applicable law, platform rules, partner terms, user permissions, and any integration-specific restrictions.

AI-generated or automated content may be incomplete, inaccurate, inappropriate, delayed, biased, or not suitable for your situation. AI-generated or automated content should not be treated as medical advice, mental health advice, parenting instructions, diagnosis, treatment, emergency guidance, fertility guidance, contraception guidance, lactation guidance, reproductive health guidance, legal advice, custody advice, or professional care.

Dear Momma is not responsible for any decision, act, or failure to act based on AI-generated or automated content.

You are responsible for evaluating any automated or AI-assisted content and using your own judgment. For medical, mental health, child safety, postpartum, feeding, fertility, nursing, lactation, pregnancy, reproductive health, legal, emergency, or other serious concerns, contact a qualified professional.

Our Privacy Policy and any applicable Data Usage & Consent notice explain how we collect, use, share, protect, retain, and delete personal information.

Because Dear Momma may involve sensitive family, child, postpartum, reproductive-health-adjacent, fertility-related, nursing-related, lactation-related, wearable-derived, device-derived, integration-derived, health-related, emotional support, AI, and household information, you should review the Privacy Policy and Data Usage & Consent notice carefully.

By using the Service, you acknowledge that information may be shared with other users in your household or village based on the roles, permissions, invitations, features, and settings available in the Service.

You also acknowledge that Dear Momma may share data with third-party service providers that help us provide, maintain, analyze, secure, support, improve, train, test, evaluate, or develop the Service. These service providers may include hosting providers, cloud infrastructure providers, analytics tools, crash reporting tools, customer support tools, email providers, SMS providers, payment providers, authentication providers, AI providers, automation tools, integration providers, security providers, and other vendors.

You understand that some privacy rights, deletion rights, access rights, correction rights, integration-disconnection rights, and opt-out rights may be described in the Privacy Policy and may be subject to applicable law, technical limitations, verification requirements, legal exceptions, security needs, platform rules, partner terms, integration-specific restrictions, and contractual obligations.

If we become aware of a security incident or breach involving information that requires notice under applicable law, we will provide notice as required by law.

Dear Momma may allow you to connect, import, sync, receive, or export information through third-party health, fitness, wearable, or device platforms, such as Apple Health, Apple HealthKit, Oura, or similar services.

These integrations are optional. Dear Momma will only access integration data if you choose to connect an integration, authorize access, or provide the information through an import, export, or partner connection.

Depending on the integration and the permissions you choose, Dear Momma may receive information such as sleep data, body temperature, basal body temperature, heart rate, heart rate variability, respiratory rate, activity or movement data, cycle or fertility-related data, nursing information, lactation information, reproductive health-adjacent information, device-generated scores, tags, summaries, insights, trends, or other health, fitness, or wearable information you authorize or import.

If you connect Apple Health or HealthKit, Apple may require separate permission for each data type that Dear Momma requests to read or write. You can manage Apple Health permissions through your device settings or the Apple Health app.

Dear Momma will use integration data to provide, personalize, analyze, support, improve, and develop the Service, including summaries, trends, insights, AI-assisted features, care coordination features, and support recommendations, as described in these Terms, our Privacy Policy, and any Data Usage & Consent notice.

Dear Momma will not sell Apple Health, HealthKit, wearable, fertility, cycle, temperature, nursing, lactation, reproductive, or other health-adjacent information to advertising platforms, data brokers, or information resellers.

Dear Momma will not share Apple Health or HealthKit data with third parties without your express permission, except as permitted or required by applicable law and platform rules. Where platform rules require additional limits on the use, sharing, retention, deletion, or processing of Apple Health, HealthKit, wearable, or device data, Dear Momma will handle that data in accordance with those rules.

If you disconnect an integration, Dear Momma may stop receiving new data from that source. Data previously imported into Dear Momma may continue to be stored, processed, retained, deleted, de-identified, aggregated, or used as described in these Terms, our Privacy Policy, and any Data Usage & Consent notice, unless applicable law, platform rules, partner terms, or integration-specific restrictions require otherwise.

Third-party integrations may be subject to separate terms, privacy policies, permissions, platform rules, and partner requirements. Dear Momma is not responsible for third-party platforms, devices, apps, exports, partner systems, or services that we do not control.

Dear Momma may invite you to participate in feedback activities, including surveys, usability tests, interviews, product analytics, support conversations, check-ins, bug reports, feature reviews, and other product-development activities.

These activities are intended for product development, product improvement, quality assurance, safety review, customer discovery, and validation. They are not medical care, mental health care, clinical research, healthcare services, diagnosis, treatment, or professional advice unless we separately tell you otherwise and obtain any consent required by law.

You agree that we may use feedback, suggestions, interviews, survey responses, bug reports, ideas, product requests, comments, testimonials, and other input without restriction or compensation to improve, develop, train, evaluate, market, support, commercialize, or modify Dear Momma and related products, services, models, systems, and features, subject to applicable law, platform rules, partner terms, user permissions, and any integration-specific restrictions.

To the extent permitted by law, Dear Momma owns all right, title, and interest in and to feedback, suggestions, ideas, product requests, comments, workflows, improvements, features, models, systems, or products created from or incorporating your feedback.

Please do not submit confidential information, proprietary information, or third-party information that you do not have permission to share.

Early beta users get free access to paid features through year one, as a thank-you for helping shape Dear Momma. This free year is promotional and applies to paid features available during your first year of service.

The free year applies to your own account, is not transferable, and may not be sold, exchanged, assigned, sublicensed, or redeemed for cash.

Dear Momma may suspend, revoke, limit, or modify the free year if an account is closed, misused, used in bad faith, or otherwise violates these Terms, or if required by applicable law, platform rules, or partner terms. After the first year, standard subscription terms apply unless we tell you otherwise.

You agree not to use the Service to:

• Violate any law, regulation, court order, custody agreement, parenting plan, contractual obligation, platform rule, partner term, or third-party right.
• Harass, threaten, abuse, impersonate, intimidate, exploit, manipulate, or harm another person.
• Use the Service for coercive control, stalking, surveillance, domestic abuse, unauthorized monitoring, or manipulation of another person.
• Create or access a household, child profile, care record, integration, import, export, or user account without appropriate permission.
• Submit, import, authorize, or share false, misleading, harmful, abusive, illegal, or inappropriate content.
• Submit, import, authorize, or share information about another person without appropriate permission.
• Use the Service as a substitute for medical, mental health, emergency, fertility, lactation, legal, custody, or professional advice.
• Use care logs, AI outputs, integration data, wearable data, helper activity, or exported data to misrepresent custody, caregiving authority, medical facts, reproductive health facts, family facts, or legal rights.
• Attempt to gain unauthorized access to accounts, systems, households, child profiles, data, models, APIs, integrations, exports, imports, or networks.
• Reverse engineer, disassemble, decompile, decode, adapt, modify, scrape, mine, copy, train competing systems on, or create derivative works from the Service except as expressly permitted by us in writing.
• Probe, scan, test, exploit, or attempt to exploit vulnerabilities in the Service or related systems without express written authorization.
• Use bots, crawlers, automated systems, or scripts to access the Service in a way that is not expressly permitted.
• Upload malware, harmful code, spam, security threats, or content intended to interfere with the Service.
• Use the Service in a way that could harm Dear Momma LLC, our users, children, caregivers, families, third-party providers, integration partners, service providers, or the integrity, safety, privacy, or security of the Service.

We may remove content, restrict features, suspend accounts, revoke access, disconnect integrations, suspend premium benefits, or terminate use if we believe these Terms have been violated or if we believe action is needed to protect users, children, caregivers, families, the Service, service providers, platform partners, integration partners, or Dear Momma LLC.

The Service may rely on third-party providers, including app stores, hosting providers, cloud infrastructure, analytics providers, crash reporting tools, AI providers, automation providers, email providers, SMS providers, payment processors, authentication providers, security providers, customer support tools, integration providers, wearable platforms, health platforms, fitness platforms, device platforms, and other vendors.

Your use of third-party services may be subject to separate terms and policies from those providers. We are not responsible for third-party services that we do not control.

Dear Momma may also provide links, references, suggestions, resources, or information from or about third parties, including healthcare resources, parenting resources, lactation resources, fertility resources, mental health resources, crisis resources, community resources, professionals, providers, websites, or tools. These are provided for convenience only. Dear Momma does not control, endorse, verify, warrant, or assume responsibility for third-party resources or the actions, omissions, advice, content, privacy practices, or services of third parties.

If you choose to access, contact, rely on, or work with any third-party service, provider, tool, content, resource, integration, device, wearable, app, export, or platform, you do so at your own risk.

Dear Momma offers two primary tiers: Track, which is free, and Guide, which is a paid subscription with forecasts, prediction tools, and other premium features. We may also offer free trials, promotional pricing, or additional purchases.

In-app subscriptions purchased on iPhone or iPad are processed by Apple through the App Store and managed through RevenueCat. In-app subscriptions purchased on Android are processed by Google through Google Play and managed through RevenueCat. Web checkout purchases are processed by Stripe. Apple, Google, and Stripe apply their own payment, renewal, cancellation, and refund policies, and we use RevenueCat and Stripe to manage entitlements and billing.

Before you begin a paid subscription, we will disclose the price, billing frequency, any trial or promotional period, whether it renews automatically, and how to cancel.

Unless otherwise disclosed, a paid subscription renews automatically until canceled through the platform where it was purchased (App Store, Google Play, or web account). Canceling stops future renewals but does not normally refund the current billing period, except where required by law or platform policy.

You can manage or cancel a subscription through your device’s subscription settings or your Dear Momma web account. Refunds for in-app purchases are handled by Apple or Google under their policies; refunds for web checkout purchases are handled by Dear Momma and Stripe under applicable law and our refund terms.

We may change pricing, features, plans, or availability at any time, subject to applicable law and platform requirements, and we will provide any notice required by law or platform policy before a price change takes effect.

Dear Momma, including the app, website, software, designs, text, graphics, logos, trademarks, service marks, content, product experience, features, workflows, models, systems, analytics, insights, recommendations, summaries, algorithms, prompts, model outputs, product improvements, and related materials, is owned by Dear Momma LLC or our licensors.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose while these Terms are in effect.

You may not copy, modify, distribute, sell, lease, reverse engineer, scrape, mine, train competing systems on, or create derivative works from the Service unless we expressly allow it in writing.

No rights are granted to you by implication. Dear Momma LLC reserves all rights not expressly granted in these Terms.

Copyright complaints. If you believe content on the Service infringes your copyright, send a written notice to hello@dearmomma.com and the postal address in Section 31 identifying the copyrighted work, the allegedly infringing material and its location, your contact information, a good-faith statement, a statement under penalty of perjury that the notice is accurate and you are authorized to act, and your physical or electronic signature. We may remove or restrict access to material and terminate repeat infringers as appropriate under applicable law.

We may modify, suspend, discontinue, limit, or remove any part of the Service at any time.

We do not guarantee that the Service will always be available, uninterrupted, secure, accurate, complete, timely, or error-free. Care logs, reminders, notifications, helper requests, AI outputs, patterns, guidance, summaries, integration data, wearable data, device data, imported data, exported data, and other features may be delayed, unavailable, inaccurate, incomplete, modified, reset, reprocessed, or lost.

You should not rely on Dear Momma as your only record of important care, health, reproductive health, fertility, lactation, legal, custody, medication, emergency, safety, or support information.

You are responsible for maintaining any backup records, copies, screenshots, notes, exports, or separate documentation that you believe are important.

You may stop using the Service at any time. You can also request deletion of your account and data - see Data & Account Deletion.

We may suspend or terminate your account, remove content, restrict access, suspend premium or subscription access, disable features, disconnect integrations, or block access to the Service if we believe:

• You violated these Terms.
• Your use creates risk to another user, child, caregiver, family, Dear Momma LLC, a service provider, an integration partner, a platform provider, or the Service.
• You are no longer eligible to use the Service.
• You misuse household, village, mom, baby, reproductive-health-adjacent, fertility-related, nursing-related, lactation-related, wearable-derived, integration-derived, health-adjacent, or support information.
• You use the Service for coercive control, stalking, unauthorized monitoring, harassment, or domestic abuse.
• You attempt to access another household, account, integration, import, export, or connected system without permission.
• You abuse AI features, data export, service-provider systems, integration systems, or platform tools.
• We are required to do so by law, platform rules, partner terms, or integration requirements.
• We need to protect the safety, privacy, security, or integrity of the Service.
• The Service is discontinued.

Certain provisions of these Terms will continue after termination, including those related to ownership, feedback, user content licenses, Product Data, Derived Data, Aggregated Data, De-Identified Data, AI/data processing, integrations, privacy, disclaimers, limitations of liability, indemnification, release, dispute resolution, and governing law.

The Service is provided “as is,” “as available,” and “with all faults.”

To the fullest extent permitted by law, Dear Momma LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, security, and quiet enjoyment.

We do not warrant that:

• The Service will meet your needs.
• Care logs, reminders, reports, notifications, AI outputs, summaries, patterns, guidance, insights, integration data, wearable data, device data, imported data, exported data, or third-party data will be accurate, complete, current, timely, or useful.
• Fertility, cycle, temperature, pregnancy, nursing, lactation, postpartum, or reproductive-health-adjacent information will be accurate, complete, predictive, safe, or appropriate for your circumstances.
• Helpers will receive, read, understand, or act on requests.
• The Service will reduce stress, improve health outcomes, prevent harm, improve relationships, ensure support, predict fertility, prevent pregnancy, support contraception, diagnose pregnancy, support clinical decisions, or produce any specific result.
• The Service will verify information, users, caregivers, custody rights, medical information, household relationships, fertility information, reproductive health information, integration data, or legal authority.
• The Service will be uninterrupted, secure, or error-free.
• Any data will never be lost, corrupted, delayed, modified, reset, reprocessed, de-identified, aggregated, or unavailable.
• AI-generated or automated outputs will be accurate, safe, appropriate, complete, unbiased, or suitable for your circumstances.
• Third-party integrations, devices, wearables, platforms, exports, imports, or partner systems will remain available, compatible, accurate, secure, or error-free.

No oral or written information, guidance, support, message, affirmation, insight, AI output, integration output, wearable output, device output, or recommendation provided by Dear Momma will create any warranty not expressly stated in these Terms.

To the fullest extent permitted by law, Dear Momma LLC and its founders, employees, contractors, advisors, partners, licensors, service providers, successors, and assigns will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or similar damages, including lost profits, lost data, emotional distress, personal injury, pain and suffering, loss of goodwill, service interruption, device failure, inaccurate information, AI outputs, helper inaction, missed reminders, missed support requests, family disputes, custody disputes, household disputes, partner disputes, caregiver disputes, fertility-related decisions, pregnancy-related decisions, lactation-related decisions, reproductive-health-related decisions, integration failures, wearable inaccuracies, import errors, export errors, or other damages arising from or related to your use of or inability to use the Service.

To the fullest extent permitted by law, Dear Momma LLC is not liable for:

• User-entered information.
• User-imported information.
• Integration-derived information.
• Wearable-derived information.
• Device-derived information.
• Inaccurate, incomplete, delayed, or missing care logs.
• Inaccurate, incomplete, delayed, or missing medication, symptom, mood, pain, feeding, sleep, pumping, fertility, cycle, temperature, nursing, lactation, reproductive health, or baby-care entries.
• AI-generated or automated content.
• Decisions, acts, or failures to act based on the Service.
• Helper, partner, caregiver, or household member actions or inactions.
• Emergency, medical, mental health, fertility, lactation, reproductive health, legal, custody, or safety outcomes.
• Data loss, data corruption, data delay, data modification, or data unavailability.
• Third-party services, providers, resources, platforms, integrations, devices, exports, imports, or content.
• Unauthorized access caused by user conduct, household invitations, device access, credential sharing, integration permissions, connected devices, or inadequate device security.

To the fullest extent permitted by law, our total liability for any claim related to the Service or these Terms will not exceed the greater of:

• The amount you paid to Dear Momma LLC for the Service in the twelve months before the claim arose; or
• $100.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

You agree to defend, indemnify, and hold harmless Dear Momma LLC and its founders, employees, contractors, advisors, partners, licensors, service providers, successors, and assigns from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:

• Your use or misuse of the Service.
• Your User Content.
• Your imports, exports, integrations, or connected devices.
• Your violation of these Terms.
• Your violation of another person's rights.
• Your invitation of or sharing with household members, helpers, caregivers, or other users.
• Unauthorized access to or misuse of household, child, mom, caregiver, support, fertility, cycle, nursing, lactation, wearable, integration, reproductive-health-adjacent, or health-related information.
• Any dispute involving custody, guardianship, caregiving authority, family relationships, helper access, household permissions, integration permissions, user-submitted information, imported information, or exported information.
• Any reliance on care logs, AI outputs, guidance, summaries, reminders, notifications, helper notes, integration data, wearable data, device data, imported data, or other Service content.
• Your violation of applicable law, court orders, custody agreements, parenting plans, family arrangements, platform rules, partner terms, integration requirements, or third-party rights.
• Any claim that your User Content, imports, exports, integrations, or use of the Service infringes, misappropriates, or violates the rights of another person.

You acknowledge that Dear Momma LLC is not responsible for disputes between or among users, including disputes involving parents, guardians, partners, household members, helpers, caregivers, family members, or other invited users.

Dear Momma LLC has no obligation to monitor, mediate, investigate, verify, or resolve disputes about parenting, custody, guardianship, caregiving authority, household access, helper access, user-submitted information, imported information, exported information, integration permissions, care logs, support requests, messages, AI outputs, wearable data, device data, or family relationships.

Your interactions with other users, household members, helpers, caregivers, third-party services, third-party providers, third-party resources, integration providers, platforms, devices, or wearable services are solely between you and those persons or entities.

To the fullest extent permitted by law, you release Dear Momma LLC and its founders, employees, contractors, advisors, partners, licensors, service providers, successors, and assigns from any claims, demands, disputes, liabilities, damages, losses, and causes of action arising from or related to your interactions with other users, household members, helpers, caregivers, third-party services, third-party providers, third-party resources, integration providers, platforms, devices, or wearable services.

Please read this section carefully. It affects your legal rights.

Informal resolution first. If a dispute arises between you and Dear Momma LLC, you agree to first contact us at hello@dearmomma.com and attempt to resolve the dispute informally. You agree to describe the issue, provide your contact information, and give us a reasonable opportunity to respond, for at least 30 days, before filing a legal claim.

Binding individual arbitration. If we cannot resolve the dispute informally, it will be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, seated in Oklahoma or conducted remotely at your election. The arbitrator’s decision may be entered as a judgment in any court of competent jurisdiction. The U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision.

Class action waiver. To the fullest extent permitted by law, you and Dear Momma LLC agree that disputes will be handled only on an individual basis and not as part of a class action, collective action, consolidated action, private attorney general action, or representative proceeding. You and Dear Momma LLC waive the right to a jury trial.

Carve-outs and court venue. Either party may bring an individual claim in small-claims court. Nothing in this section prevents Dear Momma LLC from seeking injunctive or equitable relief to protect its intellectual property, security, users, data, systems, service providers, integration providers, platform relationships, or the Service. Unless applicable law requires otherwise, any claim, dispute, or controversy that is not subject to arbitration will be brought exclusively in the state or federal courts located in Oklahoma County, Oklahoma. You and Dear Momma LLC consent to the personal jurisdiction and venue of those courts.

30-day opt-out. You may opt out of the arbitration agreement in this section by emailing hello@dearmomma.com within 30 days of first creating your account or accepting these Terms. If you opt out, disputes will be resolved in the state or federal courts located in Oklahoma County, Oklahoma. Opting out does not affect any other part of these Terms.

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles.

If you download Dear Momma from the Apple App Store or Google Play, you acknowledge that these Terms are between you and Dear Momma LLC only, and not with Apple or Google. The app stores are not responsible for the app or its content, maintenance, or support, and have no warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. embargo and are not on any U.S. restricted-party list, and that you will comply with the applicable app store’s terms of service.

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service, by email, or by another reasonable method.

The updated Terms will become effective when posted or as otherwise stated in the notice. Your continued use of the Service after the updated Terms become effective means you accept the updated Terms.

If you do not agree to updated Terms, you must stop using the Service.

If any provision of these Terms is found unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions will stay in full effect. These Terms, together with our Privacy Policy and Data Usage & Consent notice, are the entire agreement between you and Dear Momma LLC regarding the Service.

If you have questions about these Terms, contact us at: